Hold Everything: Do You Remember William Sonoma Inc.’s Home Organization Store?

Hold Everything Organization Store

It's a shame that the folks behind retail organization store Hold Everything could not get the concept to stick.

 

The retail store operated from 1983 to 2006 and sold everything from newspaper caddies to stylish de-cluttering books to small furniture to nicer office supplies.

 

I use their very well-made clear acrylic magazine files on my own desk– which I love. While sitting at my desk one day recently and looking at those files, I wondered where they came from and where they went. As a professional organizer in Los Angeles, I am not only fascinated with consumerism, but with how businesses function. This is what I came up with.

Hold Everything First Location

Originally a mail order catalogue, Hold Everything merchandise was such a success they opened a brick-and-mortar in 1985. The first store was opened in Corte Madera, a quiet, upscale suburb north of San Francisco.

 

Origins of Hold Everything:

 

There is some conflicting information of how Hold Everything originated. The Los Angeles Times has one side of the story:

 

"During frequent trips to Europe, Charles E. Williams, the 73-year-old founder of kitchen outfitter Williams-Sonoma, would see clever household storage and organization items that he simply couldn't squeeze into his company's catalogue for cooks. So he started another mail order brochure, called Hold Everything, filled with items designed to bring order to chaos-ranging from personal diaries to hat boxes to umbrella stands to wine racks to custom-cut cabinets."

 

The official Williams Sonoma corporate timeline has another:

 

"It was decided that [Williams Sonoma, Inc.] should create a new catalog concept. The inspiration behind Hold Everything came from a visit Chuck Williams made to a Dallas warehouse store that specialized in storage containers, shelving and organizational products.

"We had been thinking of starting a new catalog when a new employee from Dallas recommended that I stop by this big store that had recently opened there. They sold plastic boxes, corrugated cartons to pack things in, canning jars and all that kind of stuff. It was an interesting idea and we all agreed that it would make a good mail-order business." – Chuck Williams

 

Hold Everything Products

Hold Everything sold stylish organizing boxes and furniture. When the chain closed, products were absorbed into other Williams Sonoma, Inc. brands like West Elm. You may notice these familiar pieces.

A brief timeline:

 

1983:

Chuck Williams visits an un-named Dallas-based organizing "warehouse" store and decides the concept would make a great Williams Sonoma mail-order company. The first catalogue is mailed.

 

1985:

The first Hold Everything opened in Corte Madera, California.

 

1989:

12 stores across the country were opened including their first Manhattan location, designed by Glendale, California architect Angelo Maini.

 

1991:

24 locations were open. Mostly in California.

 

1993:

38 locations open.

 

2004:

HoldEverything.com website opens.

 

2006:

William Sonoma announces in January that Hold Everything has not met with sales expectations; announces 11 remaining stores will be closing including three in the San Francisco Bay Area. New York City Upper East Sides shuts down in March.

 

2006:

The Hold Everything catalogue and stores were absorbed into other Williams-Sonoma, Inc. brands.

 

Hold Everything Closing New York City

Hold Everything shuttered their Manhattan Upper East Side location, March 2006.

 

It's true Hold Everything stores went away. And while it took a few years for the merchandise to find a home, you can still shop for their products at Pottery Barn and West Elm. Check out this post from an event we attended in 2008 given by West Elm's Paulo Kos, Director of Design.

 

With the explosion of home organization stores like The Container Store, Organize.com (formerly Organize Everything), Stack and Stacks, Storables and Organized Living, you'd think consumers would have conquered their challenges with clutter by now. We guess not.

 

Survival of the fittest?

 

Experts speculate that Hold Everything was thin on ideas, bad service and uncreative merchandise. Did the store that first inspired Hold Everything blow them away? Were their locations too deep inside shopping malls? Could the concept of been saved if they had introduced their website earlier?

 

Why not submit a comment?

 

What stories do you have from Hold Everything? What were your favorite products? Did your city have a location?  Let us know what you think here in the comment section or you can tweet us @johntrosko on Twitter. You can also check us out on Instagram (@johntrosko).

 

image credit: Back to Geek. Information gathered from Wikipeida and New York Curbed, the Williams Sonoma corporate timeline and Apartment Therapy.

 

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Comments

16 responses to “Hold Everything: Do You Remember William Sonoma Inc.’s Home Organization Store?”

  1. Melissa Avatar
    Melissa

    I miss Hold Everything like crazy! I have many of their fabric storage containers and have been unable to find anything that comes close in quality. Where else can one find high-end storage containers?

  2. Marcie Lovett Avatar

    I miss Hold Everything, too! I enjoyed the catalog and the products were attractive and well made. I was so sad to hear they were closing. While Container Store has lots of good ideas, it’s not the same.

  3. John Trosko, Los Angeles Professional Organizer Avatar

    Hi Marcie,
    We appreciate your comment. It’s great that Hold Everything merchandise was given a new life at Pottery Barn and West Elm. Like you said, it is not the same but we will take it!
    John Trosko
    aka OrganizingLA

  4. Marcie Lovett Avatar

    Thanks for the little history lesson, John! It was fun reminiscing about Hold Everything. I didn’t realize that Pottery Barn and West Elm were affiliated with Williams Sonoma. I did buy a beautiful file box at West Elm, but I haven’t seen many organizing products.

  5. Kimberly Purcell Avatar

    I used to live in Corte Madera and went there all the time! It was not cheap but whenever I had any extra money, I’d go splurge. I miss them.

  6. Sean Avatar
    Sean

    I used to work for HoldEverything during their last incarnation of 2005/06. It was a good company to work for. While I disagree that there was bad service, I will agree that there was a lack of quality control with the merchandise (we would get 8 TV stands or bookcases in and 6 of them would be broken.) And the larger furniture items started to show up in places like Target, so I think the brand just started to become like an overpriced Ikea/Target which took away the uniqueness of it. All of that being said, I haven’t seen photos of the storefronts for years now and this article brought back some good memories with great co-workers and customers.

  7. trish Avatar
    trish

    Yes, I am sad it is no more. I want to know where I might get the items in the catalog that I still want.
    If there is a location or a catalog where I might
    get some of the items I would like to know.thnx—trish

  8. Joe Avatar
    Joe

    As a former operations manager at Hold Everything in Cincinnati (one of the last stores to open in June 2005), I can say that the failure of the brand was not from bad service. Williams Sonoma Inc is known for their high level customer service throughout all of their brands. In my opinion, the brand failed because they tried to market EVERY room in the home. They were selling the same or very similar items as Williams Sonoma, Pottery Barn and West Elm – which were all stores inside the same mall! When we opened the HE store in Cincinnati, it was the first mall to house all brands of WSI (Williams Sonoma, Pottery Barn, Pottery Barn Kids, West Elm and Williams Sonoma Home – this was before Pottery Barn Teen stores were brick and mortar). Little did we know, that claim to fame would only last 10 months. We closed the store in April of the following year.

  9. Larry Risko Avatar
    Larry Risko

    Boy do I miss HOLD Everything; they were in Chelsea :NY and wish they were still around. I had put a brown bathroom rug down years ago..and forgot where it came from….I looked at the tag recently..and enjoying the quality ( for years…. I looked and it came from HOLD Everything; Other stores do not have the same quality things.. ( sad -face!!))

  10. Duchess of Everything Avatar
    Duchess of Everything

    Gosh! I miss hold everything. I was just starting to earn real money when I discovered the store(s) in the Bay Area, CA. I think there were a couple of locations I frequented, from Emeryville, CA- Silicon Valley, CA. while the store was open (I’m a W.S. brand connoisseur so I could be confusing the locations). I remember buying all my dark cherry stained hangers and outfitting my closet with everything pretty. I enjoyed that they had an upscale beautiful way to organize and better present my “collections” 😉 and more.
    Yes, there are other stores now, but nothing compares as far as I can see. I have not mastered a way to find a home for everything while still giving the appearance of it being hidden by beautifying my surroundings. I am a visual person so I have to see my stuff, but I don’t want cheap looking plastic bins everywhere; I want my things to be accessible while melting into the background. The ability to give a space a sophisticated presentation was their niche above the rest. I miss H.E. badly. The other W.S. stores may have options, but H.E. caused one to think about how they could really better use their space.
    I’m open to a catalog resurrection!

  11. JessicA Avatar
    JessicA

    Thank you for this article. I am still looking for their wood hangers with the brass trim. Does anyone know where I can find them? I have looked for something comparable and just haven’t found it in all these years.

  12. John Trosko Avatar

    Hi Jessica,
    I saw your note. Why don’t you text me a picture of the hangers? I will email you with that number. Or you can email ME through the contact button above.
    I will look at them and see if I’ve seen them elsewhere.
    John aka OrganizingLA

  13. Desiree Hesse-Manning Avatar
    Desiree Hesse-Manning

    I just purchased 3 of their metal storage drawers for $5.99 each then 20% off at goodwill lastnight! I came online to look up the products and see if there were more that I could get and saw your article. What a disappointment. I would have loved to get a whole line of these.

  14. Patti Avatar
    Patti

    Jessica-I just bought two packs of 5 wooden slacks hangers at Tuesday morning. The packaging says Hold Everything by Argento Sc by Sicura.
    Patti

  15. Lloyd Smith Avatar
    Lloyd Smith

    The plain, white, unadorned hangers were the best! The ones sold today by The Container Store are okay, but the shaped design of the “petite” hanger sold by Hold Everything were superior. Bought 24 some years ago. Went searching today for hangers with that design, but all are heavy and bulky… and ran across this site.
    Thanks for posting!
    Lloyd-Miami

  16. Amy Avatar
    Amy

    I worked at a Hold Everything. I agree with others that the problem was definitely not poor service. I recall a lady calling and looking for 10 large hat boxes. I think she wanted to use them as wedding favors or something. Anyway, we only had two in the store, so I took her number and spent the morning calling other locations and found 10 and arranged to have them all shipped to our store for her. We always waived the shipping cost if we didn’t have the merchandise in the store and had to be ordered. The fact that I could spend the whole morning doing that, though, points to a real problem: Very little foot traffic on the weekdays. How many bookcases can one buy, and how many people really want hat boxes in the 21st (or very late 20th) century, even if they’re just for storage?
    Also, the quality was variable. You could get a lot of the same stuff in Target across the street, and frankly, earning $7.50/hr, I often did…even though we had a 40 percent employee discount. I had a desk from HE that was just pressboard, really, and it only lasted a few years. Frankly, you can get a lot of Williams-Sonoma stuff for cheaper elsewhere too, but at least the WS stores give you a warm, fuzzy feeling and sometimes they even have food samples. Hold Everything’s atmosphere was very clean and stark. The only thing to set us apart from Target was customer service, and that obviously wasn’t enough.

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