Mary Louise Starkey – The First Lady of Service

Starkey internatinal institute 

We've been featuring some of the authors in our upcoming book contribution, The Experts Guide to Doing Things Faster.  Join us as continue to provide profiles of some of the incredible talent we've long admired.

May we present Mrs. Mary Louise Starkey.  Mrs. Starkey wrote the chapter entitled, "Clean Your Home" in the Experts' Guide (see book jacket below right).  Known as the "First Lady of Service," Mrs. Starkey is the founder and president of Denver's Starkey International Institute For Household Management.  Before we get to her bio, let's find out more about Starkey's mission.

About Starkey International:

Starkey teaches graduates about attitudes, etiquette and protocols of "private service."  Mrs. Starkey believes that household service is a body of specialized knowledge, and she is credited for coining the term "Household Manager."

A modern household manager is a professional who takes care of the business of your home.  Her graduates are not the stuffy, traditional butlers, but actual trained leaders with the kinds of management skills a larger home requires.  Her program identifies 10 key areas of "standards" in a home:  administration, housekeeping, culinary, clothing care, entertaining, property and grounds, maintenance, transportation and travel, safety and protection and personal care.

Starkey graduates are professionally trained to recognize, document and administer these standards. We personally know two graduates of Starkey and both individuals are top notch, genuine individuals.

Mary Louise Starkey 

About Mrs. Mary Louise Starkey:

Mary Louise Starkey began placing household veterans in 1981. Her clientele includes Old Guard Families, Legacy Families, CEOs, Dot- Comers, Entrepreneurs, Entertainment Personalities and Diplomatic Leaders across the United States. She has continued to “Set the Standard” for Private Service in Education and in Private Service Placement for over twenty-five years. In 1997, she began writing for the profession, eventually developing Starkey’s patented Starkey Service Management System and software, the world’s first advanced service management tool for Private Service. Mrs. Starkey is passionately devoted to changing the outmoded paradigm of “servitude” into “Service as an Expertise,” as well as building a profession that is world-recognized.

Experts Guide To Doing Things Faster In March 2000, Mrs. Starkey hosted the world’s first Household Management conference, “Restoring the Art.” Household and Service Management Schools, Enlisted Aides, Personal Assistants, Family Offices, Household Staffing Agents, and Household and Estate Managers from around the world attend this conference yearly. Mrs. Starkey appears at international conventions, seminars, corporate events and hospitality forums around the globe.

OrganizingLA blog credits the Starkey website for providing bio and methodology for our post.

What do you think?

So, let's talk about "standards" of your own.  You may not have a large home, but have you created processes or procedures when your're cleaning, maintaining or entertaining?  Please join in on the conversation and let us know what those are and how you accomplish your own family's needs.

Related Posts:

photo image courtesy Lyn Alweis of the Denver Post

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Comments

6 responses to “Mary Louise Starkey – The First Lady of Service”

  1. Long Beach Apartments Avatar

    Measuring productivity is something that fascinates me. I’m always trying to determine the key metric that is most important in my businesses and then I try to figure out how to measure it. For example in our painting company, we make sure to track dilegently hours spent on the job and then run reports to review how the job was bid. This is key for going back and figuring out where we were efficient or inefficient so we can try to continuously improve.

  2. LG Avatar
    LG

    All I can say to possible future students, watch out! This school has gone through the whole staff sense I went there. Check the comments in the westword with the articles. This school will get you to go there with promices of huge money and 98% placement, Don’t believe it! They don’t have the positions and you will be broke.

  3. shereen Avatar
    shereen

    i posted a website with information regarding the ‘incredible talent’ of Mary Louise Starkey here last month. It’s gone. Why?

  4. shereen Avatar
    shereen

    http://www.westword.com/2007-08-09/news/at-your-disservice/full
    I strongly recommend you review your support of this person.

  5. Cherie Swanson Avatar
    Cherie Swanson

    An interesting woman John, thanks for bringing the story to us.

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