In our professional organizing business, we often suggest that savvy clients be prepared to ask themselves how often they use things, and the cost of ownership of those things. Along the way we both discover items with tags and price stickers that clearly can be returned depending on the store the item was purchased to. This is where clients can save considerable money by returning their unused items (within a reasonable amount of time after purchase!)
Return policies for brick and mortar and online retail stores are more complex than income tax laws. Buy online (and wanting to return) and you'll spend umpteen hours working your way through phone trees and waiting on hold to talk to a customer "service" representative. If you're lucky, you'll get a refund. Otherwise, it's a store credit from a store you may not wish to patronize again.
Humorously, many of these merchants claim to offer "hassle free" returns. Some retailers, on the other hand, genuinely believe in making the process as pain-free as possible.
FreeShipping did some research and came up with the following top 10 online return policies.